We can only accept Cats' Dogs & Rabbits which are fully vaccinated. Vaccination card must signed and up to date. All information must be up to date and correct. The vaccination card will need to stay with them during their stay.
If you are unsure of whether your Pet’s vaccinations are up to date. Please contact your veterinary surgery prior to arrival.
All Pets must be transported in a safe and secure pet carrier.
Please inform us of any medical history including any pre-existing or recurring medical conditions on arrival.
We will need you to sign a veterinary consent form on arrival.
We reserve the right to refuse admission of any pets showing signs of illness pending veterinary advice.
Sharing of accommodation is available for pets from the same household.
‘Multi-pet consent’ must be given on the boarding contract form, which also permits us to separate the pets if necessary
If your pets develops a medical condition or suffers an injury whilst boarding with us.
We will immediately refer them to either your own preferred vet (if they are in the local area) or our own local vet who is on 24hr standby.
Your pets will also be covered by PETWATCH’s insurance during their stay and therefore any vet bills incurred (providing it is not an ongoing condition) will be met by ourselves. We reserve the right to contact the owner’s veterinary surgeon to discuss any past or currant medical problems.
We will also try to content the owner,or owners representetive, if this is not possible any treament deemed necessary will be carried out without the owners consent
For Cats and Small animals less then 3 days boarding is permissible, but there is minimum 3 day charge. .
A non-refundable deposit required on booking
No deposit - no booking. no refund given for early return. Balance due on arrival.
Full payment must be made before Pets can be released
IF IN THE SAD EVENT A PET SHOULD DIE WHILST AT PETWATCH UNLESS OTHERWISE STATED, HE/SHE WILL BE TAKEN TO THE OWNER'S VET.